Return and Cancellation Policy - Jagruth Tech Pvt Ltd.
This Return and Cancellation Policy outlines the procedures for returns and cancellations related to products or services offered by Jagruth Tech Pvt Ltd. (“Company,” “we,” “us”). By making a purchase from us, you acknowledge and agree to the terms described below.
1.1. Product Returns
We accept product returns within 5 days from the date of purchase. To be eligible for a return, the following conditions must be met:
- The product must be in its original condition and packaging.
- Proof of purchase is required.
- Any included accessories, manuals, or promotional items must be returned.
To initiate a return, please contact our customer service team at firstname.lastname@example.org. Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, a refund or exchange will be processed as per our policy.
1.2. Service Returns
For services provided by the Company, returns are subject to the terms specified in the service agreement. Please refer to the service agreement for details on cancellations and refunds.
2.1. Order Cancellations
You may cancel an order for products or services within 12 hours from the time of purchase. To cancel an order, please contact our customer service team at email@example.com. If the cancellation request is received within the specified time frame, you will be eligible for a full refund.
2.2. Service Cancellations
Cancellations of ongoing services are subject to the terms outlined in the service agreement. Please refer to the service agreement for information on cancellation procedures and refund eligibility.
3.1. Product Refunds
Approved refunds for returned products will be processed using the original payment method within 5 days of receiving the returned item. Shipping and handling charges are non-refundable.
3.2. Service Refunds
Refunds for canceled services will be processed in accordance with the terms specified in the service agreement. Please refer to the service agreement for details on refund timelines and procedures.
4. Contact Us
If you have any questions or concerns regarding our return and cancellation policy, please contact our customer service team at firstname.lastname@example.org
By making a purchase from us, you agree to comply with the terms of this Return and Cancellation Policy. If you do not agree with any part of this policy, please refrain from making a purchase.